Machines for automating the production process have been an integral part of pot plant production for many years. We are proud to say that some of our sold machines are still in use after more than 30 years. To ensure that your Mayer machine will give you what you need for a long time to come, we have compiled some service tips below to help you extend the life of your Mayer machine.
The operating manual - an underestimated tool
Every machine requires correct handling. To ensure that you can enjoy your Mayer machine for a long time and achieve the best possible production results, we recommend that you read the operating instructions before using the machine. These not only show you how to operate your machine in the best possible way, but also which maintenance work can be carried out by yourself and when a mechanic should be called in. All our machines are delivered with an operating manual. In case of a loss of the operating manual, we will gladly send you a new copy.
Avoid machine downtimes by working consciously
Hectic and time pressure are no rarity in everyday production. However, it is important that you take the time to set up your machine correctly when using it. Improper handling or incorrectly adjusted machine settings can accelerate wear and tear of the mechanical parts. By consciously working with your machine, you not only protect your machine and extend its service life, but also achieve optimum production results.
Troubleshooting procedure
If the machine suddenly makes an unusual noise during operation, stop the machine and then start it up again. Try to locate the noise and observe how the machine behaves. In this way you can better explain to our service technician on the phone or on site what the problem is. A short video or a picture is very helpful so that our service can quickly provide you with the right information or spare parts. For this purpose we have integrated an upload function on our service website which allows you to send us the media files quickly and easily.
Carry out minor maintenance & repair work immediately
Especially smaller maintenance and repair work on the machine is often postponed due to lack of time. The time delay of smaller repairs can lead to ever greater problems. For optimal operation we recommend to carry out small repairs immediately.
Control of liquids
Especially smaller maintenance and repair work on the machine is often postponed due to lack of time. The time delay of smaller repairs can lead to ever greater problems. For optimal operation we recommend to carry out small repairs immediately.
Regular cleaning and inspection of the machine
In order for your machine to serve you well for a long time, it is important that your machines are properly maintained. Especially between the production cycles, it is possible to clean the machine from substrate residues and to check important parts of the machine. These include the conveyor chains and the flange bearings, whose durability can be extended by thoroughly greasing them after cleaning. For this purpose, a commercially available multi-functional oil and a grease gun can be used. This not only ensures that the mechanical parts are protected against corrosion, but also that the machine functions optimally.
Use of original spare parts
If parts of your machine are worn out or need to be replaced, we recommend the use of our Mayer Original spare parts. This ensures that, due to the accuracy of fit of the parts, the optimum functionality of the machine is guaranteed.
can be guaranteed. In addition, our spare parts are usually in stock and can therefore be quickly delivered to your site. But even in the case of a warranty claim, you are always on the safe side when using our original spare parts.
Preparation for maintenance & repair work
As with machine care, we recommend that you or our service technician empty and clean your machine before you or our service technician perform any maintenance or repair work on it. This not only helps to quickly identify the problem with the machine, but also helps to avoid contamination of newly installed parts.
Do you have questions about our machines and spare parts, or would you like to book a service appointment?
Contact us quickly and easily using our new service form.
